Choose the plan that works for you

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Hark Intake
Create a memorable experience for each customer who wants to engage with your brand.
Starting at
API Integration with Help Desk CRM
Secure Sharing
Admin Portal Access
Basic Reporting
Unlimited User Access
Basic tagging
Transcription and summary
Sentiment analysis
Hark Insights
Put a customer story behind every insight.

Currently in
Closed beta
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API Integration with Help Desk CRM
Secure Sharing
AI classification
Customer Voice synchronization
Customer Departmental Level Dashboards
Multi-Model data visualization

Customer results

How we're helping businesses thrive.


1-touch resolution




Cost per ticket


Resolution time

See what our customers say

Hark is being discussed in the boardroom, not just the breakroom.

"Who has two thumbs up and decided to switch our contact page the same day as the start of our Black Friday sale? This guy!We have been so impressed with Hark that we have now transitioned our entire contact us option over to Hark!"

Michael Ludwig

Director of Customer Service

“Our agents have been raving about receiving the tickets processed through Hark!” They love how much information they receive upfront including sentiment so they know if the customer is already frustrated before digging in.”

Anna Santos-Glenka

Head of Customer Experience

"Hark not only delivers a better customer experience but also enables Customer Generated Content that can be distributed within our organization to improve our product and address underlying issues."

Amanda DiNapoli

Director of Customer Service

"What was exciting for me was actually seeing and hearing how our customers interact with and talk about our products so we can continuously improve"

Sib Mahapatra


“I was searching for something that could improve the overall experience from the customer perspective and from an agent efficiency (cost per ticket) viewpoint. In my eyes, Hark was the best solution on the market that allowed me to build my own custom workflows and launch within minutes.”

Ben Segal

Chief Experience Officer

“We had been searching for a new channel for quite some time that elevated customer experience and made agents more efficient. Hark allowed us to achieve just that without having to staff more agents. It’s provided a visibility into our client base we have never seen before!”

Dan Brady

Customer Success Manager

Get started
with Hark

Your customers are talking, are you listening?
Hark bridges the gap, turning conversations into action.