Hark allows CX leaders to do more while delighting customers with a quick and elegant process for any support inquiry.
We have found through our research that customers can become frustrated when trying to determine which channel is best for them to engage with depending on their inquiry type. Further, it can be complex and difficult to power this approach due to staffing, tech stack, and ongoing training. Hark has created a platform that guides customers through a journey where we can extra unbelievable context in a very short time. Your customers will feel heard and move on with their day in 30 seconds or less. Agents will become empowered to provide amazing experiences as champions for your customers. Everyone wins. Will you join us?
Get to know the passionate minds behind Hark
Master of business chaos, the ideas maestro, and permanent member of the 'who needs sleep anyway?' club.
Second-in-command of the crazy-train, chief reality checker, and the perpetual spreader of entrepreneurial optimism.
The maestro of product orchestra, taming wild ideas into harmonious features, and a constant challenger to stable internet connectivity.
Guru of scaling, swashbuckling through the seas of analytics, and always on a mission to turn small beans into mighty beanstalks.
Custodian of code, from server-side sorcery to front-end finesse, juggling Javascript and Python like a circus pro.
Professional problem solver, architect of invisible awesomeness, and occasional dragon slayer in the dungeon of code.
Bridger of chasms between development and operations, master of automation, and firm believer in 'It works on my machine!
Architect of digital charm, champion of seamless journeys, turning confusion into clarity and pixels into perfection, all in a day's work.
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