With so much information being received up front, expect your one-touch resolution rates to increase by as much as 25%!
Hark tickets are historically your cheapest ticket to process. Our customers have seen cost per ticket decrease by as much as 30%.
Your customers get in touch with you easier, track their request, and not have to repeat themselves over and over. Think they’ll be more satisfied?
Hark customers have found significant reductions in cycle time due to the efficient nature of Hark requests.