Make it easy for your customers to get in touch and feel heard. With Hark, customer satisfaction scores increase by an average of 25%.
Get more done with less. With Hark, ticket re-open rates decrease by 21% and one-touch resolution is cut by 25%.
Unlock a new layer of reporting and analytics with Hark. Our platform provides contextualized customer data, giving you valuable insights to help you make data-driven decisions and improve your support experience.
By prompting your customers early in the journey for context in a simple, easy way - Hark unlocks new efficiency. Our platform allows you to guide your customers to record a video, audio, or even screen recording depending on the scenario at hand.
Hark makes it easy to bring your help desk automations to life. Our platform integrates with your existing help desk software to provide seamless support ticket management.
Stop wasting time and money on unnecessary back and forth with customers. Hark simplifies the information collection process and provides valuable contextual data to help you solve customer issues faster.
Hear from our clients who are taking their customer experience to new heights with Hark!