Turn customer voice into higher conversion and lower churn.
Hark’s AI agent watches your business signals and asks your customers the moment something moves. So your team can build creative, experiences and products that convert better, retain better, and cost less.
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Reclaim your team’s time
with Hark.
AI that knows when to ask.
“I’ve identified returns for the Night Elixir Serum are running 1 pt above baseline.”
Hark’s AI agent continuously monitors shifts in your business performance to detect feedback moments.
How to ask.
Our anti-survey feedback experience lets customers fully express their delight and frustration.
Who to ask — and does it all.
Hark’s AI agent handles everything from setup to send. Hours saved for your team, with feedback that actually scales.
So your team moves forward, not in circles.
Richer responses analyzed by the agent, so your team can act on exactly what needs to be done to move business metrics up and to the right.
Every KPI has a
customer behind it.
Performance metrics show you problems. Hark tells you how to fix them. Every metric moving in thewrong — or right — direction has a customer explanation behind it.
Conversion shifts
PDP friction, cart dropoff, checkout confusion — named by the customer who bounced, not guessed at in a meeting.
▶Return spikes
The real reason behind every return, captured the moment it happens instead of inferred from a reason code.
▶Repeat & winback
Why a cohort came back — or why the one-and-done never did. In their words, tied to the cohort.
▶Subscription churn
The cancel reason your dropdown never captured, attached to the churn number your CFO is asking about.
▶ROI your Finance
team can get behind.
Real outcomes from DTC brands running Hark — so your team can build creative,
experiences, and products that convert better, retain better, and cost less.
Weekly collection + analysis time handed to the agent instead of your team
Real brands.Real outcomes.
Hark is used by growth + retention leaders at someof DTC's fastest-moving brands.
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Start your free
Hark trial now.
Start your free trial and we’ll wire Hark into your stack. The agent starts watching your signals immediately — you’ll see your first customer explanation the same day.