For growth + retention teams

Your dashboard
knows what.
Hark knows  why.

The feedback platform that explains your metrics. Hark's AIagent watches your business signals and asks your customersthe moment something moves — so you get the customertruth behind every conversion shift, return spike, or cohort change.

Book a 30-min demo
100+ DTC brands · trusted at OneSkin, Pendulum, Daily Harvest & more
Trusted by enterprise CX teams
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Built for growth & eCommerce

Grow revenue byunderstanding what converts, retains — and what doesn’t.

Hark’s AI agent watches your business signals and asks the right customer the moment something moves — so every metric shift comes with the why attached.

Conversion shifts

Real outcomes from DTC brands running Hark — not promises, not projections.

Return spikes

The real reason behind every return, captured the moment it happens.

Repeat & winback

Why a cohort came back — or why the one-and-done never did.

Subscription churn

The cancel reason your dropdown never captured.

The humans behind the metric

Metrics show you the problem. Hark shows you how to solve it.

VIDEO · 0:14
“After 2 weeks, I didn’t know when toexpect results — so I just stopped reordering.”
Metric · Repeat rate
AUDIO · 0:22
“The sizing chart said medium. It rantwo sizes small. I returned it before Itried it on.”
Metric · Returns
VIDEO · 0:09
“I came back because of the unboxingon TikTok. Honestly, your emails areskippable.”
Metric · Conversion
Revenue, recovered

The numbers your CFO wants to see.

Real outcomes from DTC brands running Hark — not promises, not projections.

See case studies
$454K
Repeat revenue recovered from Harkcustomer insight
$716K
Passive churn stopped — withoutchanging the product · Pendulum
24×
ROI · 73 subscribers saved per week
30 min
Replaced 3 months of manualdigging with one Hark query
From Hark customer case studies
From growth teams

Real brands. Real outcomes.

Hark is used by growth + retention leaders atsome of DTC's fastest-moving brands.

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"What took me 3 months of manual digging, Hark surfacedin 30 seconds. We're now preventing churn beforeit happens."
Jessica-Rose Garcia
Head of CX, OneSkin
"Hark has surfaced customer feedback we'd never heardbefore, and made it easier to rally teams across the org toact on insights together."
YuJin Yong
VP of Digital, Daily Harvest
Book a demo

See what Hark would surface on your data.

30-minute live walkthrough. We'll come prepared with one Hark insight from a peer DTC brand — and show you whatthe same setup would surface from your customer base.

30-min demo · no commitment
Live on your data
See ROI in the first call

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