No more talking to robots and re-routing through phone trees. Use Hark to easily upload a video or audio recording describing your problem. We take care of the rest!
Please speak slowly and clearly so we can best serve you!
You have the option to choose how you would like to hear back via phone or email!
You can always log in and follow up on your "recent Harks"!
By showing what you are trying to describe, we will have the most information available to resolve your issue swiftly. Pictures help too!
Please tell us if your request is urgent when recording your video or audio. We will do our best to get back to you as soon as possible.
By telling us how you would like your issue to resolved, we can limit back and forth and take quick action!
We ask to keep your video to no more than 15 seconds. This length allows for the most efficient processing and a speedy response!
Keep it simple! Just identify your issue and how you want it to be resolved!
You will hear directly from the brand you are reaching out to with a resolution. If you need to follow-up, you can reach out to us as well!